Operations Manager

Full Time

Job Summary

AX Care is looking for an Operations Manager to be responsible for all  operational aspects of Hilltop Gardens Retirement Village.


  • Support and work with Head of Departments in all aspects of running the business.
  • Ensure the premises are in operative condition .
  • Conduct regular operations team meetings with the HODs daily / weekly to discuss routine  operational matters. Minutes of the meeting to be sent to the GM.
  • Ensure SOP implementation in all departments and check the same during routine operational checks. GM’s guidance to be taken wherever required.  
  • Monitor the purchases and requisitions of the departments noted above .
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par  stock levels, expiry etc) with the F & B Supervisor & Chef.
  • Responsible for the planning of a high-quality Events Calendar and implementation thereof, which calendar must complement the Sales Targets.
  • Oversees the front desk, housekeeping, security and food & beverage (including kitchen) service.


  • Excellent leadership and management skills.
  • Minimum of 3 years experience in a similar role 
  • Excellent communication skills.
  • Able to motivate team members and lead by example 
  • Ability to handle pressure and meet deadlines

Interested candidates are requested to send a CV together with a covering letter to 


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