AX The Victoria is looking for a Restaurant Manager to take the lead for one of the hotel’s renowned restaurants-Copperfields.The successful candidate must be a mature, responsiblе and outgoing professional with excellent leadership and communication skills, and ability to handle pressure.
- Acknowledge guests, host, answer the telephone according to the company standard, greet and seat guests
- Ensure a consistently high standard of service, smart and well trained staff who are directed and coached at all times
- Control the emotions of any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff.
- Be efficient, caring and friendly in all communications when dealing with guests and colleagues.
- Be professional, co-operative with staff. Be a good team member, flexible and agree to carrying out instructions given by your superiors.
- Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times
- Managerial and training skills to be able to motivate and train a team of co-workers
- Excellent verbal communication skills
- Flair for managing a busy operation
- Willing to go the extra mile and be committed to ensure that guests/clients receive a pleasant, efficient and high level of service
- Able to maximize profits and sales
- Be able to speak fluent English
Interested candidates are invited to send a CV to email@example.com