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Copperfields

Assistant Restaurant Manager

Full Time

Job Summary 

AX The Victoria is looking for a Restaurant Manager to take the lead for one of the hotel’s renowned restaurants-Copperfields.The successful candidate must be a mature, responsiblŠµ and outgoing professional with excellent leadership and communication skills, and ability to handle pressure. 

Responsibilities:

  • Acknowledge guests, host, answer the telephone according to the company standard, greet and seat guests
  • Ensure a consistently high standard of service, smart and well trained staff who are directed and coached at all times
  • Control the emotions of any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff.
  • Be efficient, caring and friendly in all communications when dealing with guests and colleagues.
  • Be professional, co-operative with staff. Be a good team member, flexible and agree to carrying out instructions given by your superiors.
  • Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times

Requirements:

  • Managerial and training skills to be able to motivate and train a team of co-workers
  • Excellent verbal communication skills
  • Flair for managing a busy operation
  • Willing to go the extra mile and be committed to ensure that guests/clients receive a pleasant, efficient and high level of service
  • Able to maximize profits and sales
  • Be able to speak fluent English


Interested candidates are invited to send a CV to recruitment@axhotelsmalta.com  

  

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