AX Group is looking for an Application Support Specialist who will form part of a team and will be responsible for installing, testing and providing support to the company’s applications across all business units.
Responsibilities:
Identify recurring application issues and ensure a permanent solution.
Communication with end users, provide end user support and training.
Prioritise and manage multiple open cases at one time.
Document existing and new setups, workflows, and procedures.
Liaise with vendors to install and test new releases.
Troubleshoots simple to complex issues as reported by end users.
Demonstrates initiative and proven follow through skills.
Manages workload and prioritize to accomplish tasks within agreed timeframes.
Analyzes existing data and metrics to determine trends and performance.
Requirements:
Minimum 1 years’ experience in a similar role.
SQL scripting and Server Reporting Services (SSRS).
Knowledge of object-oriented and test-driven development concepts.
Strong interpersonal and communication skills.
Preferred Knowledge and Experience
Experience with Therefore Document Management System.
Working knowledge of Jira.
Experience with web client technologies including HTML, CSS, JavaScript and Prince2 methodologies is a plus.
Interested candidates are requested to send a CV, together with a covering letter to recruitment@axgroup.mt
We use cookies to give you the best, most relevant experience. Using this website means you're Ok with this. You can change your preference at any time from the Privacy Policy page. Read more
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.
