AX Group is looking for an Application Support Specialist who will form part of a team and will be responsible for installing, testing and providing support to the company’s applications across all business units.
Identify recurring application issues and ensure a permanent solution.
Communication with end users, provide end user support and training.
Prioritise and manage multiple open cases at one time.
Document existing and new setups, workflows, and procedures.
Liaise with vendors to install and test new releases.
Troubleshoots simple to complex issues as reported by end users.
Demonstrates initiative and proven follow through skills.
Manages workload and prioritize to accomplish tasks within agreed timeframes.
Analyzes existing data and metrics to determine trends and performance.
Minimum 1 years’ experience in a similar role.
SQL scripting and Server Reporting Services (SSRS).
Knowledge of object-oriented and test-driven development concepts.
Strong interpersonal and communication skills.
Preferred Knowledge and Experience
Experience with Therefore Document Management System.
Working knowledge of Jira.
Interested candidates are requested to send a CV, together with a covering letter to email@example.com
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