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Temptasian

TemptAsian Assistant Restaurant Manager

Full Time

Job Description

Under the general guidance and supervision of the Restaurant Manager, and within the limits of the established hotel policies and procedures.

Responsibilities:

  • Acknowledging the guest, hosting, answering the telephone according to the company standard, greeting and seating guests
  • To ensure a consistently high standard of service, smart and well trained staff who are directed and coached at all times
  • To control the emotions of any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff.
  • To be efficient, caring and friendly in all communications when dealing with guests and colleagues.
  • To be professional, co-operative with staff. Be a good team member, flexible and agree to carrying out instructions given by your superiors.
  • Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times
  • Requirements:

  • Good food and beverage background, with a minimum of two years’ experience working in a similar environment
  • Have managerial and training skills to be able to motivate and train a team of co-workers
  • Has excellent verbal communication skills
  • Have a flair for managing a busy operation
  • Willing to go the extra mile and be committed to ensure that guests/clients receive a pleasant, efficient and high level of service
  • Able to assist in maximizing profits and sales
  • Be able to speak fluent English and another European language

  •  Interested candidates are requested to send a detailed CV together with a covering letter, to recruitment@axhotelsmalta.com

     

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