SUMMARY
Kickstart your hospitality career with the AX Hotels Internship Programme. Designed for students and emerging professionals, this hands-on internship experience provides real-world exposure to the fast-paced world of hospitality while helping you develop practical skills, industry knowledge, and professional confidence.
Interns have the opportunity to work alongside experienced teams across departments such as Front Office, Food & Beverage, Housekeeping, Sales, Marketing, and Human Resources. As part of one of Malta's leading hospitality groups, you'll gain valuable insight into hotel operations, contribute to meaningful projects, and build the foundations for a rewarding career in hospitality. Whether you're completing a study placement, seeking a summer internship, or exploring future career opportunities, AX Hotels offers an environment where you can learn, grow, and thrive.
INTERNSHIP AREAS
- Food and Beverage
- Kitchen
- Housekeeping(Supervisory)
- Front Office
- Concierge
- Reservations
- Events
- Sales
- Marketing
- Purchasing and Stores
- Accounts
- IT
- Human Resources
MAIN RESPONSIBILITIES
Food and Beverage
- Greeting and hosting guests
- La Carte service
- Buffet service
- Function set-ups
- Room service
Kitchen
- Food preparation
- Taking care of section
- On job shadowing
- Buffet preparation
- Buffet service
Housekeeping (Supervisory)
- Making up and cleaning rooms when needed
- Supervising the laundry room
- Supervising the public areas
- Checking of rooms for upkeep of hotel standards
- Issuing daily reports
Front Office
- General administration duties
- Work on the Opera system
- Check in procedures
- Check out procedures
- Handling telephone calls
Concierge
- Greeting and welcoming guests on arrival
- Assisting to guest needs
- Taking up luggage to the guests’ room
- Answering the phone
- Taking care of the lobby (reception) area
Reservations
- General administration duties
- Work on the Opera system
- Inputting reservations data
- Checking arrivals
- Checking departures
Events
- General administration duties
- Updating client database
- Research on new contacts
- Preparation for functions
- Checking of function set-ups
Sales
- General administration duties
- Updating client database
- Answering the phone and taking messages
- Sending emails to companies
- Preparing reports at the end of the day
Marketing
- General administration duties
- Typing contracts for Sales; sending them to clients; following up on them for signatures
- Daily postings of Food and Beverage profiles
- Checking and handling daily e-mails
- Assisting in photoshoots
Purchasing and Stores
- General administration duties
- Inputting of invoices and requisitions
- Handling stores & stacking items
- Incoming & Outgoing records
- Preparing & issuing departmental requisitions
Accounts
- General administration duties
- Creditor reconciliations
- Inputting invoices
- Inventory
- Compiling lists of companies
IT
- General administration duties
- Responding to user requests for service
- Troubleshooting problems and helping develop solutions
- Performing minor repairs to equipment
- Support desktop operating system software
Human Resources
- General administration duties
- Updating personal files
- Updating employee data base
- Preparing templates
- Checking of weekly departmental timesheets and clockings
REQUIREMENTS
- Minimum of 2 to 6 months internship duration (depending on department)
- B1 level of spoken English (Intermediate)
- Candidate must be eligible to work in Malta
Great benefits
rewarding great talent
Supporting mental wellbeing is part of how we care for our people. We believe a healthy workplace supports both mind and body. Through our partnerships with Paths and Crisis Resolution Malta, team members have access to confidential support from qualified professionals to discuss personal or emotional challenges.
This service is available free of charge and provides a safe, supportive space to seek guidance, with complete confidentiality and independence from the organisation, so you can focus on your wellbeing with confidence and peace of mind.
Being there when it matters most. Through AX Foundation, we support our people during challenging moments, offering assistance when extra help is needed. The Foundation also extends its support to wider community initiatives, reflecting our belief that caring for people goes beyond the workplace and into the communities we are proud to be part of.
All full‑time employees benefit from a basic health insurance plan covering a range of medical services and treatments. You can also choose to upgrade to a more comprehensive plan at a discounted rate, giving you added peace of mind and support in taking care of your health.
Wellbeing matters at AX Group. We support our team members in staying active and balanced through a range of wellbeing benefits. Employees enjoy complimentary access to the hotel gym at AX Sunny Coast Resort & Spa, use of the gym facilities at our Head Office, an €80 annual refund on gym memberships, and exclusive discounts at selected gyms across Malta. Team members can also benefit from special rates on holistic wellness services at V Spa. Together, these benefits are designed to support a healthy, balanced lifestyle alongside your career.
Planning for important life milestones? Through our partnership with Bank of Valletta (BOV), AX Group team members can benefit from preferential banking terms, including favourable interest rates and reduced processing fees on selected services. It’s one of the ways we support our people in planning for the future and managing important financial decisions with greater confidence
Great teams grow through great people. Through our Refer a Friend programme, AX Group employees can recommend talented candidates for open roles across the Group. When your referral joins the team and successfully completes their probation, you’ll receive a one‑time referral bonus as our way of saying thank you.
Developing your career is part of what it means to work at AX Group. Through AX Academy, our people have access to professional training, development programmes and learning opportunities designed to help them build new skills and grow with confidence. Whether you're starting your career through an internship or taking the next step in your profession, we invest in continuous learning across every stage of your journey.
From practical, job specific training to leadership development and ongoing learning, AX Academy supports employees in reaching their potential while building rewarding long term careers in Malta. Because when our people grow, so does our business.
As part of AX Group, our hotels are yours to enjoy. Employees benefit from exclusive accommodation rates across our award‑winning properties, making it easier to plan a staycation or share a memorable getaway with friends and family. It’s our way of letting you experience the hospitality we’re proud to deliver every day.
Every AX team member receives an Employee Card, giving access to exclusive discounts and offers across AX brands and our partner network. From professional services and retail to leisure experiences and more, it’s one of the ways we support our people beyond work and help make everyday life a little easier.
Birthdays are meant to be celebrated. Every year, AX employees receive a special birthday voucher to enjoy at one of our restaurants. From Michelin‑starred dining at Under Grain to bold flavours at TemptAsian or a relaxed meal at Cheeky Monkey, it’s our way of celebrating you and encouraging you to enjoy the dining experiences we’re proud to create – with friends or family.
We know life doesn’t pause for work. Where roles allow, AX Group offers flexible working arrangements to help our people balance their professional and personal commitments. Whether it’s family responsibilities, appointments or everyday errands, flexitime is designed to give you greater control over your time while continuing to contribute and grow at work.
