General Manager

Job Summary

AX Care encompasses two models of care such as independent living where residents over 55 can enjoy a relaxed retirement at Hilltop Gardens and a top facility care home Simblija where residents can receive tailor made assistance according to their needs. We believe in creating a haven of warmth, dignity, and compassion for our elderly residents.

We are seeking a dynamic and experienced General Manager to oversee the operations of both our Care Home and the Hilltop Retirement Village. The General Manager will be responsible for ensuring the highest standards of care, efficiency, and customer satisfaction across both facilities.

Responsibilities:

• Oversee and manage all aspects of operations at the Care Home and Hilltop Retirement Village.
• Ensure the provision of high-quality care services that meet regulatory and organisational standards.
• Develop and implement operational strategies to optimise efficiency and service delivery across both sites.
• Lead, motivate, and manage staff to foster a positive and productive working environment.
• Manage budgets and resources effectively to achieve financial sustainability.
• Build and maintain strong relationships with residents, families, staff, and external stakeholders.
• Ensure compliance with health, safety, and care regulations across both facilities.

Requirements:

• Proven leadership experience, ideally in the healthcare or elder care sector, with the ability to manage operations for multiple sites.
• Candidates with hotel management experience are also encouraged to apply, provided they demonstrate strong operational and customer service skills transferable to the care home and retirement village industry.
• Strong understanding of the care home and retirement village industry, including regulatory requirements (preferred but not mandatory for hotel managers).
• Financial acumen with experience in managing budgets and achieving operational efficiency.
• A strong commitment to delivering exceptional care and services to residents.

Benefits

• Competitive salary with a comprehensive benefits package.
• Opportunities for professional development and career progression.
• A supportive and inclusive workplace culture.
• The rewarding opportunity to make a significant impact on the lives of residents and their families.

Become a cornerstone of AX Care's mission to transform lives with dignity, kindness, and unwavering commitment. If you are ready to lead with passion and purpose, we would like to hear from you!