Food and Beverage Supervisor

Job Summary 

AX Care is looking for a Food and Beverage Supervisor. The main focus of this role is to achieve the highest standards in Food and Beverage service. The successful candidate has to be willing to go the extra mile and be committed to ensure that guests/clients receive a pleasant, efficient and high level of service.

Responsibilities:

• Acknowledging the guests/residents, hosting, answering the telephone according to the company standard, greeting and seating guests/residents
• Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time
• Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff
• Be efficient, caring and friendly in all communications when dealing with guests and colleagues
• Conduct on the job training and ensure that standards, behavior and proper grooming is adhered to at all times
• Forward any suggestions which will help the department move forward
• Ensure that weekly and daily cleaning schedules are adhered to
• Be responsible for all money transactions, cash float and billing procedures
• Ensure that the proper hygiene standards are adhered to at all times

Requirements:

• Skilled within the requested field with a minimum of 2 years' working experience  in a similar environment
• Strong leadership skills
• Excellent verbal communication skills and good level of English language
• Has a natural flair and confident to speak to guests
• Excellent grooming standards
• Willing to work flexible hours