Food and Beverage Operative
Food & Beverage Operative
Job Posted on 2024-05-02 01:57:10
Food & Beverage Operative
Job Posted on 2024-05-02 01:57:10
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Job summary
Under the general guidance and supervision of the Food and Beverage Manager, and within the limits of the established policies and procedures. Responsible for the Restaurant operation and the employees within the preparations and service department.
The Food and Beverage Operative oversees and maintains the operational procedure for all food and beverage operations at AX Hotels Qawra. Synchronizes the operations of the food and beverage outlets and in conjunction with all other departments within the hotel to achieve a high level of guest satisfaction. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities:
- Handling basic tasks at the bar
- Greeting and seating customers
- Taking customer orders accurately and efficiently
- Communicating orders to kitchen staff and ensuring timely delivery of food
- Ensuring cleanliness and tidiness of dining areas, including tables, chairs, and condiment stations
- Anticipating guests' needs and accommodating special re-quests or dietary restrictions
- Following all food safety and hygiene protocols to maintain a safe and sanitary dining environment
Requirement:
- Excellent communication and listening skills.
- Ability to work under pressure.
- Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
- Must be mature, pleasant, courteous, cooperative and an enthusiastic team play-er who displays good human relations’ skills.
- Must be flexible in working hours, including weekends, evenings and holidays.
- Proven food and beverage experience including banqueting and hotel operations within the food and beverage areas
- Working knowledge of various computer software programs (MS Office, POS)
- Ability to spot and resolve problems efficiently
- Fluency in English Language
- Guest-oriented and service-minded
- In Malta currently