Assistant Food and Beverage Service Manager

Job Summary

Are you passionate about delivering outstanding service and building a career in the world of hospitality in Malta? AX The Palace is looking for a dedicated and enthusiastic Assistant Food and Beverage Service Manager to support our exceptional team and contribute to a first-class dining experience.

This is an exciting opportunity for someone eager to grow within one of the most established names offering hotel and restaurant jobs in Malta. Join us and discover rewarding employment opportunities in Malta that combine excellence, professionalism, and the joy of guest satisfaction.

Responsibilities:

• Assist in overseeing daily operations across all F&B outlets including restaurant, bar, banquets, and room service.
• Ensure consistent service standards and deliver exceptional guest satisfaction.
• Monitor cleanliness, ambiance, and compliance with health and safety regulations.
• Supervise, schedule, and support F&B service staff.
• Conduct training sessions for both new hires and current team members.
• Support employee onboarding and ensure adherence to company policies.
• Assist in preparing and managing departmental reports.
• Participate in monthly stock-taking processes and ensure accurate reporting.
• Maintain precise records of payroll and staff attendance.
• Resolve guest complaints and service-related issues promptly and professionally.
• Collaborate closely with all departments, particularly kitchen and events teams, to ensure smooth and seamless service.
• Support planning, setup, and execution of events, meetings, banquets, and other functions.
• Ensure all F&B departments follow established Standard Operating Procedures (SOPs).
• Deliver ongoing training to staff as needed.

Requirements:

• Minimum 2–3 years of experience in a supervisory F&B role, preferably in a hotel environment. Prior experience in a similar position will be considered an asset.
• Smart, professional appearance with strong attention to detail.
• Strong administrative and organizational skills are essential.
• Proficient in MS Office applications and hotel management systems.
• Excellent communication and interpersonal leadership skills.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong leadership capabilities and team management skills.
• Willingness to handle outside catering functions as required.
• Proficient in English; knowledge of additional languages is an asset.
• In possession of a valid driving license, preferably including category C1.
• Flexibility to work varied shifts, including evenings, weekends, and public holidays

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