Food & Beverage Supervisor

Job Summary

We are seeking a dedicated and professional Food & Beverage Supervisor to join our team at our Under Grain. The ideal candidate will have experience in a supervisory role, with Michelin standards, will be responsible for overseeing the daily operations, and leading a team of service staff. The chosen candidate will play a key role in delivering high-quality service, and upholding our commitment to excellence.

Responsibilities:

• Acknowledging the guests/residents, hosting, greeting and seating guests/residents
• Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time
• Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff
• Be efficient, and friendly in all communications when dealing with guests and colleagues
• Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times
• Forward any suggestions which will help the department move forward
• Ensure that weekly and daily cleaning schedules are adhered to
• Be responsible for all money transactions, cash float and billing procedures
• Ensure that the proper hygiene standards are adhered to at all times

Requirements:

• Skilled within the requested field with a minimum of 2 years' working experience in a similar environment, with Michelin standards
• Strong leadership skills
• Excellent verbal communication skills and good level of English language
• Has a natural flair and confident to speak to guests
• Excellent grooming standards
• Willing to work flexible hours

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