Food and Beverage Supervisor

Job Summary

AX The Verdala is looking for a steady and service‑focused Food & Beverage Supervisor to support the day‑to‑day running of our restaurant, bar, and event areas. This role helps keep the operation organised, ensures guests feel welcomed, and supports the team during service.
​Working alongside the Restaurant Manager, you will contribute to a well‑run environment where guests enjoy a consistent and pleasant experience. The focus is on keeping things flowing smoothly, supporting the team on shift, and helping maintain the standards that represent AX The Verdala.

Responsibilities:

• Supervise daily F&B outlet operations and ensure smooth service across restaurant, bar, and banqueting.
• Communicate and delegate tasks to team members to maintain service flow and efficiency.
• Ensure compliance with brand standards and uphold a consistent guest experience.
• Manage guest queries promptly and professionally, resolving issues efficiently.
• Represent the needs of the team and support a positive working environment.
• Assist F&B Management with financial targets through effective cost control and upselling.
• Support training and development of team members, ensuring service standards are met.
• Assist with annual and mid‑year appraisals for team members under your supervision.
• Ensure compliance with health, safety, fire, and security regulations at all times.
• Maintain environmental awareness and support sustainability initiatives.
• Collaborate with other departments to ensure smooth operations and strong working relationships.

Requirements:

• At least 2 years of experience in a similar role within a 5‑star hotel or high‑quality outlet.
• Fluency in English; additional languages are considered an advantage.
• Strong leadership skills with the ability to motivate and guide a team.
• Flexibility to work shifts including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills for effective interaction with guests and staff.
• In‑depth knowledge of F&B service standards and operational procedures.
• Ability to handle guest inquiries and resolve issues efficiently.
  
• Exposure to all areas of F&B service is an asset.