Food and Beverage Supervisor

Job Summary

As an Food & Beverage Supervisor, you will support the Restaurant Manager in overseeing the daily operations of the restaurant, bar, and banqueting areas. You will lead the team on shift, ensure high service standards, maintain a welcoming atmosphere, and contribute to the smooth and efficient running of all F&B outlets. You will also assist with training, performance management, and compliance with health, safety, and brand standards.
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Key Responsibilities

• Supervise daily F&B outlet operations and ensure smooth service across restaurant, bar, and banqueting.
• Communicate and delegate tasks to team members to maintain service flow and efficiency.
• Ensure compliance with brand standards and uphold a consistent guest experience.
• Manage guest queries promptly and professionally, resolving issues efficiently.
• Represent the needs of the team and support a positive working environment.
• Assist F&B Management with financial targets through effective cost control and upselling.
• Support training and development of team members, ensuring service standards are met.
• Assist with annual and mid‑year appraisals for team members under your supervision.
• Ensure compliance with health, safety, fire, and security regulations at all times.
• Maintain environmental awareness and support sustainability initiatives.
• Collaborate with other departments to ensure smooth operations and strong working relationships.

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Requirements

• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills for effective interaction with guests and staff.
• In‑depth knowledge of F&B service standards and operational procedures.
• Ability to handle guest inquiries and resolve issues efficiently.
• Flexibility to work shifts including evenings, weekends, and holidays.
• Experience in a similar role within a 5‑star hotel or high‑quality outlet.
• Minimum 2 years’ experience in the same position.
• Exposure to all areas of F&B service is an asset.
• Fluency in English; additional languages are considered an advantage.