Front Office Administrator

Job Summary

AX Group is seeking a Front Office Administrator to be the central point of contact at AX Business Centre. Committed to delivering excellence, the Front Office Administrator will provide a welcoming and efficient service to guests. This rewarding office job includes overseeing office upkeep, supervising the housekeeping team, reporting maintenance issues, and ensuring the building's security.

This role is ideal for individuals interested in building long-term careers in Malta’s corporate landscape, particularly those exploring top-tier receptionist jobs in Malta with opportunities for growth.

Responsibilities:

• Greet, welcome, and direct visitors in a professional and courteous manner.
• Notify relevant company personnel upon visitors' arrival.
• Operate the security and telecommunications system efficiently.
• Assist visitors by addressing inquiries or directing them appropriately, following standard telephone procedures.
• Maintain and update employee and department directories to ensure seamless visitor guidance.
• Enforce security protocols by advising on company procedures, monitoring the visitor logbook, and ensuring compliance with sign-in protocols.
• Guide visitors on car park usage and access.
• Maintain a clean and safe reception area in line with Health and Safety regulations.
• Implement environmentally friendly initiatives within the office environment.
• Support team efficiency by documenting and communicating actions, irregularities, and ongoing needs.
• Manage meeting room availability, upkeep, housekeeping needs, and refreshment arrangements.
• Prepare daily housekeeping schedules and conduct spot checks to ensure quality standards.
• Perform any other duties as required by the company from time to time.

Requirements:

• Previous experience in a similar role.
• Excellent written and verbal communication skills in English.
• Maltese language knowledge will be considered an advantage
• Strong customer service skills with a professional and approachable demeanour.
• Mature, well-presented, and professional in appearance.
• Ability to multitask, prioritize tasks effectively, and work under pressure.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving skills and keen attention to detail.