Internship Program

Internship Summary

The AX Hotels Internship Programme is ideal for students seeking to kickstart their career in Malta through practical, hands-on experience in the hospitality industry. Designed to provide meaningful exposure to hotel operations, this programme offers structured internships in Malta, including summer internship placements, across departments such as front office, food and beverage, housekeeping, sales and marketing, and HR.

With a strong reputation as an international recruitment agency in Malta, AX Hotels offers interns a solid foundation in hospitality fundamentals, while promoting collaboration, professionalism, and service excellence. Whether you're a local student or an international applicant, this internship serves as an excellent entry point to long-term career opportunities in Malta’s hospitality sector.

The AX Hotels internship program is comprised of the following areas:

Food and Beverage:

• Kitchen
• Rooms Division (Supervisory)
• Front Office
• Concierge
• Reservations
• Events
• Sales
• Marketing
• Purchasing & Stores
• Accounts
• IT
  
• Human Resources

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Responsibilities:

• Food and Beverage
• Greeting and hosting guests
• La Carte service
• Buffet service
• Function set-ups
• Room service

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Kitchen:

• Food preparation
• Taking care of section
• On job shadowing
• Buffet preparation
• Buffet service

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Rooms Division (Supervisory):

• Making up and cleaning rooms when needed
• Supervising the laundry room
• Supervising the public areas
• Checking of rooms for upkeep of hotel standards
• Issuing daily reports

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Front Office:

• General administration duties
• Work on the Opera system
• Check in procedures
• Check out procedures
• Handling telephone calls

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Concierge:

• Greeting and welcoming guests on arrival
• Assisting to guest needs
• Taking up luggage to the guests’ room
• Answering the phone
• Taking care of the lobby (reception) area

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Reservations:

• General administration duties
• Work on the Opera system
• Inputting reservations data
• Checking arrivals
• Checking departures

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Events:

• General administration duties
• Updating client database
• Research on new contacts
• Preparation for functions
• Checking of function set-ups

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Sales:

• General administration duties
• Updating client database
• Answering the phone and taking messages
• Sending emails to companies
• Preparing reports at the end of the day

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Marketing:

• General administration duties
• Typing contracts for Sales; sending them to clients; following up on them for signatures
• Daily postings of Food and Beverage profiles
• Checking and handling daily e-mails
• Assisting in photoshoots

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Purchasing & Stores:

• General administration duties
• Inputting of invoices and requisitions
• Handling stores & stacking items
• Incoming & Outgoing records
• Preparing & Issuing departmental requisitions

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Accounts:

• General administration duties
• Creditor reconciliations
• Inputting invoices
• Inventory
• Compiling lists of companies

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IT:

• General administration duties
• Responding to user requests for service
• Troubleshooting problems and helping develop solutions
• Performing minor repairs to equipment
• Support desktop operating system software

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Human Resources:

• General administration duties
• Updating personal files
• Updating employee data base
• Preparing templates
• Checking of weekly departmental timesheets and clockings

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Requirements:

• Minimum of 2 to 6 months internship duration (depending on department)
• B1 level of spoken English (Intermediate)
• Candidate must be eligible to work in Malta and must also be available for an interview