Food and Beverage Supervisor

Job Summary 

Our Michelin Bib Gourmand restaurant, Grain Street in Merchant Street Valletta, Malta is looking for a  Food and Beverage Supervisor.

This is a rare chance to join a talented team in which you will be challenged to learn and develop your skills through persistence to achieve perfection. You will be involved in the day-to-day operation and the preparation and delivery of exclusive high-end events with no equivalent on the island.

Responsibilities:

• Acknowledging the guest, hosting, answering the telephone according to the company standard, greeting and seating guests
• Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time
• Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff
• Be efficient, caring and friendly in all communications when dealing with guests and colleagues
• Conduct on the job training and ensure that standards, behavior and proper grooming is adhered to at all times
• Forward any suggestions which will help the department move forward
• Ensure that weekly and daily cleaning schedules are adhered to
• Be responsible for all money transactions, cash float and billing procedures
• Ensure that the proper hygiene standards are adhered to at all times.

The selected candidate will assist the Restaurant Manager in supervising the staff of all outlets so that the highest standards, presentation of food and bar service is achieved and maintained.

Requirements:

• Good food and beverage background, with a minimum of 1 year' experience working in a similar environment
• Have managerial and training skills to be able to motive and train a team of co-workers
• Has excellent verbal communication skills
• Willing to go the extra mile and be committed to ensure that guests/clients receive a pleasant, efficient and high level of service
• Be able to speak fluent English; another European language will be considered as an asset